Do you ever sell bootlegs or unofficial copies of CDs?
Absolutely not! Many online sellers try to pass off unofficial copies of rare mixtapes as the "real thing" when they are not, but we are a different breed of hip hop shop. We get ALL of our merchandise directly from the artist or record label, meaning there is no middle man involved and thus no possibility of us ever having anything but official merchandise for our customers. We back up our products with a 100% guarantee of authenticity. Even though some mixtapes are manufactured on CD-R due to the fact that they are extremely limited edition releases that are not being made in high enough quantities to be pressed up like regular retail albums, the high-quality cover art and professional printing on the disc itself is easy to tell apart from the garbage that other sellers are providing their customers with. In fact, we recommend that if our customers have any doubts about the authenticity of their items, they use the contact email or phone number on the CD/cover to contact the artist or record label and verify that it is a legitimate product. Don't waste your money with other sellers that don't back up their products, we stand behind our items 100% and we guarantee your satisfaction!
How quickly can I expect to receive my order in the mail?
After we receive payment, your order is immediately processed and shipped within 48 hours. If you live in the United States you should receive your package in approximately 4 to 7 business days from the time you make your payment, if you live outside the United States you will receive it in approximately 10 to 14 business days. Due to varying speeds of the postal service, we cannot guarantee these numbers, they are an example of the average amount of time an order will take to reach it's destination under normal circumstances.
How do I know you guys are the real deal?
You can't know until you give us a try! We know that it's tough giving a new company your money online in this day and age, with all the sellers that don't live up to their claims of top-notch products and service, but we will show you that we are the "real deal" if you take a chance and let us make you a customer for life. Not only do we have great customer service and products, but we are a small family-owned company, not a big corporation, so you will always get your questions and concerns addressed in a timely and caring manner when you send us an email. If you have any doubts about placing your first order with us, just order one item the first time and see how it goes, we guarantee you will be placing your second order soon!
Where do you get your merchandise from?
We only get our items directly from the source that have the rights to it, meaning we will not buy CDs from a person who does not represent the artist or record label associated with a particular CD, because if we were to do that we could not be sure that the items were official products. Bootlegs are becoming more and more common in the hip hop community, so we buy our CDs and DVDs directly from the record labels and artists that created them, in order to insure that you will ALWAYS get the real deal from us....ALWAYS!
Why should I order from you, can't I get this stuff anywhere?
In most cases, no. We deal in many limited edition and out of print items. The limited edition items are often times manufactured in very small quantities, such as only a few thousand or in some cases only a few hundred, and then they are not ever manufactured again. The "out of print" items are items that were being manufactured for while but have since ceased to be made any longer, and are becoming more and more hard to come by every day. If you take the time to search around online or in your town, you will find that many of our CDs and DVDs cannot be purchased anywhere else, and if you do find them they are often very high-priced due to their rarity. Most of our items are for the serious hip hop heads out there, or fans of the artists that want to get their hands on a rare collectible that they may never have another chance to get.